Re: Starter and Founder pack locked after switching to ps5

Hi there, 

Thanks for reaching out about this. 

We've sent this up for a look. 

Is there any estimate time for this issue to be solved. I don't feel comfortable paying for items and then randomly losing said items....

Hi everyone, 

We're still looking into this, but I'm afraid I don't have a time frame on when it might be fixed. 

Thanks again for your patience while we're working on it. 

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@EA_Kent wrote:

Hi everyone, 

We're still looking into this, but I'm afraid I don't have a time frame on when it might be fixed. 

Thanks again for your patience while we're working on it. 

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Thanks for the heads up, if you can when thwir is a solution can you post a time frame. Thanks 

Is there any word on an update? I'm having this issue as well.

So, when will this be fixed? I refrained from buying new cosmetics since i can apparently lose access to them at any given moment....

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@apolokreed wrote:

So, when will this be fixed? I refrained from buying new cosmetics since i can apparently lose access to them at any given moment....

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I pretty sure this problem is at the bottom of the list of things to fix which sucks.

Replying to this thread just to make it clear that this is still an issue! 70$ spent between the starter and founder packs and I still can’t access any of those said cosmetics on ps5. Things that I already paid for and that were attached to my account. Please Respawn, get to this when you can. Thanks. 

23.06.2022 the Starter and Founder Packs still Locked on PS5

Were you really working on it? 6 months later, still no fix.. I want my hemlok back please