Re: Stuttering issues after genesis update
@TMXWZ let me try it
i dont see intel folder in both folders.
i deleted only NV cache folder, but that was not working. from other tut
Forum Discussion
37 Replies
- @xiopiyeotl I have an intel gpu so you have to look for a shader cache folder unique to your cpu
As a follow up to my previous post, there are other problems that people are having just like with other programs/games. Things will vary wildly based on bad hardware, unhealthy Windows installs, corrupt files, missing files, etc.
As far as the shader cache issues, this is more rare, but can happen in some cases, especially if you have a slower hard disk or you had some file corruption for whatever reason (failing hardware, power outage, etc.). To reset your shader cache, it will be a cache folder under your GPU brands folder under \ProgramData\. For Nvidia GPUs, it is under \ProgramData\NVIDIA Corporation\NV_Cache. You also will have the DirectX cache and GL cache that I recommend be deleted also. These files are under \Users\Your User Folder\AppData\Local\NVIDIA\DXCache and also the GLCache folder files. You will want to delete all the files in those three folders. If you have your Apex open or some other programs that use your GPU and cache, then you won't be able to delete all the files since some will be in use. Just close all your programs and you should be good. In some rare cases, you can also go to the Nvidia Control Panel and change the shader cache setting from on to off and save. After you delete all your cache files, don't forget to re-enable the shader cache option again. This is also an easy way to diagnose shader cache issues. If you disable it and run your game and things are working, but with just a drop in FPS, then your shader cache files could be corrupt and you will benefit from all these steps. I do not believe it is necessary, but it's always good practice to give your PC a reboot after big changes like this. Once you reboot and get back into Apex, your Nvidia, DirectX or/and OpenGL caches will be replenished and be corruption free hopefully. Unfortunately, if you issue is not related to shader cache, then all this will do nothing for you.
I've tried adding exceptions for Windows Security to help the high CPU issue, but it has not helped. Other players that have different brands of antivirus software may have compatibility issues between that antivirus brand and Apex and even other programs. I have not seen any issues between Windows Security/Defender, but that is the only antivirus that I have tested. In any case, to do exceptions, you need to go to the main Windows Security menu and choose the first tab for Virus and Threat Protection. Then go to Manage Settings under Virus and Threat Protection Settings. Here you want to scroll all the way down to Exclusions and click add exclusion. You then choose add exclusion for process and add r5apex.exe. now go back to main windows security menu and choose App and Browser Control. Then choose Exploit Protection. Now choose Program Settings. Here you can add a program by name and type in again r5apex.exe. Then check override system settings and turn off for each section under that. It should be 23 sections for current Windows 10 versions like 21H2. As I mentioned, I have not found any benefit from these settings, but maybe in some other users weird cases, their antivirus could be causing issues. Obviously only do these exceptions for the Apex EXE and not other things or folders. You do not want to leave yourself vulnerable to malware, etc. If I find other possible help to outlying issues not exactly related to the high CPU problem I referenced in my first post, I'll try to update y'all here.
@TMXWZ yeah i wrote i deleted NV, on start i was confused:P nvm not fixed
@lPumpsDadl i found that tutorial with anticheat on stream forum, but not working for me too
today was update....
- Knocked players sometimes being able to jump
- Steam "No price found" issue with Bangalore Edition
- Miscellaneous stability fixes
ROTFL ofcorz problem is here all time after updateI'm having stutter since season 9.
Ryzen 3600
16gb ram
1660 Super
m2 SSD
Pinned it down to VRAM of the GPU filling up (bugging out) on textures.
No matter which texture setting I choose, my VRAM gets filled 100%. (6GB)
During gameplay textures are often loaded incorrectly. (while on higher settings)
Completely turning off textures resolves my issue, but makes the game look terrible.
Reinstalling all my Nvidia drivers 2 weeks ago also resolved it temporarily, however it came back today after the small patch...
Going to clear the shader cache in hope this helps.
Anyone notice any difference or fixes with todays patch because I haven't.Apparently Respawn claim todays patch among other things contained several game stability fixes but they never eluded to what exactly.I haven't noticed any difference & the game is still as problematic today as it has been for the past few weeks.
- @Redmattgame I tested everything again and nothing has changed. All syptoms and issues are exactly the same. I reached out to Dev and they mentioned they are still collecting info and investigating. I believe today's stability fix was for some crashes that have been happening between client and servers which are completely unrelated to our stuff. We have some crashes too, but not the crashes they fixed today with patch.
- @li1quid It sounds like you either have some bad files in your Nvidia cache or DirectX cache. Unfortunately, the other problem that I see when you use your GPU and load a lot of the memory and get crashes is when you have a defective part of your GPU's memory. You can see that if you do a GPU memory test. It will run thru the entire GPU memory and if it crashes everytime in the same place, bad news, but a 1660 Super should be under warranty. Clear the caches and see if that helps. You will see that Apex rebuilds the textures when upon your first run. It takes a couple of minutes. Might take a little more on your 3600 and 1660. In the game, you do not want to set the texture pool higher than 4GB because of your 1660. Especially if you have other things open like Shadowplay, Instant Replay, stream software, etc. Also look at your CPU usage. Change the view to show all cores. If you max out your FPS to 150+, you will probably see that one of your cores hits 100%, even though overall, your CPU usage says much less in total like 30%. When that one core hits 100% you get stutter. Clear up your cache since that can't hurt, but you might have the same issues as a lot of us related to a high usage core. That started happening around Season 9 and Genesis. Can't get fixed until Dev makes their code like it used to be which was a lot more multithreaded friendly. (prior to Season 9)
@lPumpsDadl I doubt my GPU is the real issue here. No other game I play has any issue whatsoever and tooling suggest my GPU is fine.
Viewing core usage separately is a good tip! I'll keep an eye out for that.
Just removed all the shader cache and hope this evenings game session runs smoothly.
I know I don't have a top of the range system, but it should run Apex just fine.
Patch
in my case, fps, I don't have 100% drops in gpu and cpu and I have micro-stuttering, so I don't know what's going onI've stuttering issues since July I think. (Maybe the genesis update, but i can't confirm).
It happens the most when the game starts (both BR and arenas). BR : In the ship or after the jump. In Arenas : During the countdown. But it can happen after too ....
It's a big quick FPS drop, 144 to 80 for exemple and less than 1 second.
My PC :
AMD 5900X
3080 Ti FE
32 Gb @ 3600 Mhz
WD Black 1 Tb- I understand if I had fps drops, but ping and fps are good, but microsstutering accompanies me in every match, and what is the problem? in every match, and what is the problem?
- even to me the components don't jump to 100% cpu and gpu use, that's amazing
- @L4JKAN Have you expanded your task manager to show you all your cores at once instead of the default view of Total CPU usage. Every case I have seen has Total CPU usage below 100%, but one core is at 100% when their stuttering happens.
- @li1quid I was just suggesting you check your GPU since you mentioned you could reproduce your issue every time when using your GPU ram. If you clear out the three caches I listed, hopefully one of those files was corrupted and it gets fixed by being rebuilt. We're all in the same boat. We can run all other games great, and even Apex has always ran great, but now it doesn't for all of us. The bottom-line is that in it's current state, it shouldn't need the resources it uses, but the facts are there that it does now. It hogs on memory and now needs more than 8GB system memory to optimally load the game. If you have a strong GPU but a weaker CPU, you will be in a world of hurt with the high single CPU core issue. If you are not on an SSD, you will feel pain every time you load the game since it loads all 5GB-6GB of data from your drive to system memory. Non-SSD players won't be able to play a good match for 4-5 minutes. The game is just really bad right now from an optimization point of view.
- @lPumpsDadl I'm not 100% used, that's not what it's about, see screenshot
gpu usage and cpu is fine, this game is a joke
- @Fasty07 Is that WD Black 1TB the SSD or old school spinning/mechanical disk? If you go back a page and read my post in the disk usage section, you'll see that Apex now loads the entire data off hard disk at start (around 5GB-6GB). On and SSD, that takes about a minute, so isn't a huge deal since it takes that long to get in your first match. On spinning disk, that will take 4-5 minutes, so it will affect your first match or more. Every time the game decides to read a lot of data from the drive, it will take really long for non-SSD PCs.
- @L4JKAN What is your "normal" FPS and what does it fluctuate at when you get stuttering/skipping?
- @lPumpsDadl The point is that I was playing with msi afterburner which was on all the time and nothing jumped, I do not have a typical stutter, I have microstutter, the fps in the game are good, they do not fall off, I have 165hz rtx 2070 ryzen 5 3600 16gb xmp monitor on, I play with locked fps at 165 by rivatuner, if it unlocks fps it's only worse, the game is unplayable, I have a game installed on the m2 disk, every other game runs smoothly but not this one
- @L4JKAN welcome to the club. Apex also used to run fine for all of us, but here we are. Ever since around Genesis, performance changed for all of us. It feels different to everybody depending on the mix of hardware they have. On a side note, for most games, especially the ones incorporating Nvidia Reflex, you will get lower input lag by having the game engine limit your FPS versus something outside the game engine like Rivatuner or Nvidia Control Panel settings. I've tested this and felt the difference in Valorant and CSGO. Even in previous versions of Apex, but right now with such bigger problems, small input delay tuning is a moot point with Apex. When Apex gets better, enable FPS limit in game, take it off Rivatuner, and enable Reflex with boost (if you have your own custom GPU OC, then just enable Reflex without the boost).
- @lPumpsDadl It's the SSD, nvme.
I tried to check my disk activity during the drop, but i don't think the disk is guilty.... - @Fasty07 You'll be fine then. On SSD or PCIe (NVMe), the game finishes loading about 1 minute after opening the game. By the time you get a server for your first match, it has been more than 1 minute. I feel sorry for people on spinning disks (mechanical).
i had the same issue tried many setting changes and finally when i turned off nvidia reflex and i can say its solved sometimes stutters but generally good
- @Blankbee9 That's weird. I always see that help FPS, even with the Boost option. I have seen some weird things when people run old drivers like the 451.x base driver. Those are pre Reflex, so weird things happen. Instead of the Reflex options being greyed out in game, the options can actually be enabled in game. Obviously, they will do nothing since the Nvidia driver is pre-Reflex and doesn't know what to do. Funny thing, on my work desktop with an old GTX 760SC with ZERO reflex capabilities, if I run the old driver, Reflex options are not greyed out and can be enabled in Apex and a few other games. As long as you're running newer drivers that have Reflex capability, you should get lower input lag. If you run old Pre-Reflex drivers, do not enable it in game
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