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As a follow up to my previous post, there are other problems that people are having just like with other programs/games. Things will vary wildly based on bad hardware, unhealthy Windows installs, corrupt files, missing files, etc.
As far as the shader cache issues, this is more rare, but can happen in some cases, especially if you have a slower hard disk or you had some file corruption for whatever reason (failing hardware, power outage, etc.). To reset your shader cache, it will be a cache folder under your GPU brands folder under \ProgramData\. For Nvidia GPUs, it is under \ProgramData\NVIDIA Corporation\NV_Cache. You also will have the DirectX cache and GL cache that I recommend be deleted also. These files are under \Users\Your User Folder\AppData\Local\NVIDIA\DXCache and also the GLCache folder files. You will want to delete all the files in those three folders. If you have your Apex open or some other programs that use your GPU and cache, then you won't be able to delete all the files since some will be in use. Just close all your programs and you should be good. In some rare cases, you can also go to the Nvidia Control Panel and change the shader cache setting from on to off and save. After you delete all your cache files, don't forget to re-enable the shader cache option again. This is also an easy way to diagnose shader cache issues. If you disable it and run your game and things are working, but with just a drop in FPS, then your shader cache files could be corrupt and you will benefit from all these steps. I do not believe it is necessary, but it's always good practice to give your PC a reboot after big changes like this. Once you reboot and get back into Apex, your Nvidia, DirectX or/and OpenGL caches will be replenished and be corruption free hopefully. Unfortunately, if you issue is not related to shader cache, then all this will do nothing for you.
I've tried adding exceptions for Windows Security to help the high CPU issue, but it has not helped. Other players that have different brands of antivirus software may have compatibility issues between that antivirus brand and Apex and even other programs. I have not seen any issues between Windows Security/Defender, but that is the only antivirus that I have tested. In any case, to do exceptions, you need to go to the main Windows Security menu and choose the first tab for Virus and Threat Protection. Then go to Manage Settings under Virus and Threat Protection Settings. Here you want to scroll all the way down to Exclusions and click add exclusion. You then choose add exclusion for process and add r5apex.exe. now go back to main windows security menu and choose App and Browser Control. Then choose Exploit Protection. Now choose Program Settings. Here you can add a program by name and type in again r5apex.exe. Then check override system settings and turn off for each section under that. It should be 23 sections for current Windows 10 versions like 21H2. As I mentioned, I have not found any benefit from these settings, but maybe in some other users weird cases, their antivirus could be causing issues. Obviously only do these exceptions for the Apex EXE and not other things or folders. You do not want to leave yourself vulnerable to malware, etc. If I find other possible help to outlying issues not exactly related to the high CPU problem I referenced in my first post, I'll try to update y'all here.
I'm having stutter since season 9.
Ryzen 3600
16gb ram
1660 Super
m2 SSD
Pinned it down to VRAM of the GPU filling up (bugging out) on textures.
No matter which texture setting I choose, my VRAM gets filled 100%. (6GB)
During gameplay textures are often loaded incorrectly. (while on higher settings)
Completely turning off textures resolves my issue, but makes the game look terrible.
Reinstalling all my Nvidia drivers 2 weeks ago also resolved it temporarily, however it came back today after the small patch...
Going to clear the shader cache in hope this helps.
- 4 years ago
Anyone notice any difference or fixes with todays patch because I haven't.Apparently Respawn claim todays patch among other things contained several game stability fixes but they never eluded to what exactly.I haven't noticed any difference & the game is still as problematic today as it has been for the past few weeks.
- 4 years ago@Redmattgame I tested everything again and nothing has changed. All syptoms and issues are exactly the same. I reached out to Dev and they mentioned they are still collecting info and investigating. I believe today's stability fix was for some crashes that have been happening between client and servers which are completely unrelated to our stuff. We have some crashes too, but not the crashes they fixed today with patch.
- 4 years ago@li1quid It sounds like you either have some bad files in your Nvidia cache or DirectX cache. Unfortunately, the other problem that I see when you use your GPU and load a lot of the memory and get crashes is when you have a defective part of your GPU's memory. You can see that if you do a GPU memory test. It will run thru the entire GPU memory and if it crashes everytime in the same place, bad news, but a 1660 Super should be under warranty. Clear the caches and see if that helps. You will see that Apex rebuilds the textures when upon your first run. It takes a couple of minutes. Might take a little more on your 3600 and 1660. In the game, you do not want to set the texture pool higher than 4GB because of your 1660. Especially if you have other things open like Shadowplay, Instant Replay, stream software, etc. Also look at your CPU usage. Change the view to show all cores. If you max out your FPS to 150+, you will probably see that one of your cores hits 100%, even though overall, your CPU usage says much less in total like 30%. When that one core hits 100% you get stutter. Clear up your cache since that can't hurt, but you might have the same issues as a lot of us related to a high usage core. That started happening around Season 9 and Genesis. Can't get fixed until Dev makes their code like it used to be which was a lot more multithreaded friendly. (prior to Season 9)
- 4 years ago
@lPumpsDadl I doubt my GPU is the real issue here. No other game I play has any issue whatsoever and tooling suggest my GPU is fine.
Viewing core usage separately is a good tip! I'll keep an eye out for that.
Just removed all the shader cache and hope this evenings game session runs smoothly.
I know I don't have a top of the range system, but it should run Apex just fine.
- 4 years ago
Patch
- 4 years ago
i had the same issue tried many setting changes and finally when i turned off nvidia reflex and i can say its solved sometimes stutters but generally good
- 4 years ago@Blankbee9 That's weird. I always see that help FPS, even with the Boost option. I have seen some weird things when people run old drivers like the 451.x base driver. Those are pre Reflex, so weird things happen. Instead of the Reflex options being greyed out in game, the options can actually be enabled in game. Obviously, they will do nothing since the Nvidia driver is pre-Reflex and doesn't know what to do. Funny thing, on my work desktop with an old GTX 760SC with ZERO reflex capabilities, if I run the old driver, Reflex options are not greyed out and can be enabled in Apex and a few other games. As long as you're running newer drivers that have Reflex capability, you should get lower input lag. If you run old Pre-Reflex drivers, do not enable it in game
- 4 years ago
@lPumpsDadl i definetly agree,we shouldnt be have to change our settings to able to play the game if we have a good pc
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