EA_Kent
Community Manager
6 years agoRe: Unplayable, Always Crash with No Error
Much appreciated!
Looking through the diagnostics section in the DxDiag you attached I noticed a few programs have been crashing, but one that stands out is AUEPMaster.exe. I'm wondering if the AMD User Experience Program crashes are related to the issues you've been seeing while you're trying to play Apex Legends.
If you don't mind reinstalling Origin and Apex Legends, can you try something for me? I'm curious to see what happens if you start up your PC in a Clean Boot before you launch the game. If the crashes are related to something else running on the PC that might help get around it. For more details on how to set one up check out the EA Help website.
Let me know if you're still running into the same crashes afterward. Thanks!
/Kent