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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Re: When I try to sprint my character aims their gun. How do I fix this?

Hi there, @CoolDudeNike1 

Thanks for reaching out to us. Try going in to your Xbox settings > Devices & connections > Accessories. Check if your controllers firmware is up to date. If that doesn't help, try deleting the personal saved data for Apex. Follow these steps to do this -

  • Press the Guide button and then highlight the Ap[ex Legends tile.
  • Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it.
  • Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it.

There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this. Let me know what happens.

7 Replies

  • CoolDudeNike1's avatar
    CoolDudeNike1
    3 years ago

    I went to settings and updated my controller. The problem has been resolved, thank you so much!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @CoolDudeNike1 

    Great! Thanks for the update. If you have any other issues, please reach out again. Have fun and good luck!

  • ImMrMeeSeeks123's avatar
    ImMrMeeSeeks123
    2 years ago

    I'm having the same issue since August 1st. All the sudden my left stick is mapped to both sprint / toggle zoom. Tried both solutions you mentioned and neither fixed the issue. Super frustrating to be zooming in while trying to sprint in the middle of fights

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @ImMrMeeSeeks123 

    Do you have another controller you can try? It would be good to rule out any controller issues.

  • L3p3rCoNGoLd's avatar
    L3p3rCoNGoLd
    2 years ago

    I'm on p.c and having the same problem have tried different settings as well and nothing has worked I can't move without ads.

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