Re: Why Apex Kill My Internet

@EA_Kent attached are my hardware specs

@WINGMVGNUM 

Could you share a full DxDiag when you have the chance? 

For more info on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread. Thanks! 

@EA_Kent Please see attached DxDiag txt file. Please also let me know what is next.

@WINGMVGNUM 

Thank you!

I noticed a few Windows processes seem to be crashing in the Diagnostics you attached. Could you try running the Windows System File Checker tool to see if it's able to find any issues? 

You can find more info on how to run the tool at the Microsoft Support website. Please let me know how it goes once you've had the chance to give it a try. Thanks! 

@EA_Kent  I received "Windows Resource Protection did not find any integrity violations."

@WINGMVGNUM 

Thanks for giving that a shot!

Just to make sure I understand correctly, is only your PC losing network connectivity, or is your actual router/modem itself dropping its connection? 

@EA_Kent It's on the PC only. Other devices have fine connectio

I found a workaround. I created a new user on my PC, signed into origin, and I am not experiencing the same lag issues. There must be some software running on my main user that is disrupting Apex. I tried ending all non essential programs before reaching this workaround.

@WINGMVGNUM 

Hmm, gotcha. Did you set up the UAC for the new Windows user any differently?