Re: [XB1] Apex freezes when I press A to continue on the title screen

I recently got an Xbox Series S and I reinstalled Apex, I get to the “continue” screen and I can’t click anything, it’s like it’s frozen? I have fast internet, everything is up to date. I’ve done everything, cleared everything and it still won’t work. I tried wiring my Xbox to my router, hard reset my Xbox, reset my router.  All of my other games work and my online party chats work fine. It’s just Apex. I tried contacting EA and I got nothing. 

help please.

Hi @hailwills,

It's been a while since you were last active on this thread so I'll lock it here to limit necroposting as well as mixing the older content with the new. If you're experiencing an issue please feel free to start a new thread if you're unable to find a more recent topic on the subject, and add some more information about your case such as what happened and what steps you've already tried.

- EA_Lanna