Recovering Lost Apex Legends Rank Progress
I am reaching out regarding an issue I am facing with my Apex Legends account. My account was banned a few days ago, but after three attempts, my ban was finally overturned today. However, after regaining access to my account, I found that all of my rank progress has been lost, and I am now listed as Rookie 4.
Here are the details:
• Account affected: [Include email address associated with the main account]
• Issue: Rank data was lost after the account ban was lifted.
• Timeline:
1. The account was banned.
2. My ban was overturned twice, but it still showed an active ban in the history.
3. On the third attempt, I was finally able to log in today, but my rank progress is missing, and my account is reset to Rookie 4.
I have already been in contact with EA support, and they informed me that they do not have a utility to restore my game progress. However, I was advised to submit my issue on EA’s forums for further assistance.
Questions:
1. Is there any way to recover my lost rank data in Apex Legends?
2. Is there a specific team or department that handles data restoration for rank progress after account bans?
3. Will I be compensated for the lost rank progress, given that I was unable to play due to the ban, and the reset happened after the ban was lifted?
I would greatly appreciate your assistance in this matter, as the first half of the current season is nearing its end, and I would like to ensure my rank reflects the time and effort I’ve invested.
