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Avishaglevi's avatar
Avishaglevi
New Novice
4 months ago

Redeemed Apex Legends Lifeline Edition DLC, but Missing Items – Need Help

I redeemed a code for the Apex Legends Lifeline Edition DLC. When I check under the “Add-ons” tab, it shows that I own it. But when I launch the game, I don’t have any of the Lifeline Edition content...
missing content
EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
4 months ago

Hey Avishaglevi,

I have two questions, if that's ok:

  1. Where did you redeem the code?
  2. What are you using to launch Apex Legends?
  • Avishaglevi's avatar
    Avishaglevi
    New Novice
    4 months ago

    Hi EA_QueenBee , thanks for responding!
    I redeemed the code in the EA app. I’ve tried launching the game through both the EA app and Steam, but I still haven’t received the in-game items.

    • Midnight9746's avatar
      Midnight9746
      Hero+
      4 months ago

      Avishaglevi  I also have a question, if that's okay:

      1. Where was the code purchased from? (Such as Walmart, Target, etc.)
      • Avishaglevi's avatar
        Avishaglevi
        New Novice
        3 months ago

        im so sorry for the late reply but i bought it from eneba but the code itself is good i see it in the account

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