Forum Discussion

New Novice

9 months ago

Redeemed Apex Legends Lifeline Edition DLC, but Missing Items – Need Help

I redeemed a code for the Apex Legends Lifeline Edition DLC. When I check under the “Add-ons” tab, it shows that I own it. But when I launch the game, I don’t have any of the Lifeline Edition content...

missing content

EA_QueenBee

Community Manager

9 months ago

Hey Avishaglevi,

I have two questions, if that's ok:

Where did you redeem the code?
What are you using to launch Apex Legends?

Avishaglevi
New Novice
9 months ago
Hi EA_QueenBee , thanks for responding!
I redeemed the code in the EA app. I’ve tried launching the game through both the EA app and Steam, but I still haven’t received the in-game items.
- Midnight9746
  Hero+
  9 months ago
  Avishaglevi I also have a question, if that's okay:
  
  Where was the code purchased from? (Such as Walmart, Target, etc.)
  - Avishaglevi
    New Novice
    8 months ago
    im so sorry for the late reply but i bought it from eneba but the code itself is good i see it in the account