Forum Discussion
o7rdwyvevzk4 wrote:First, verify which EA account was originally linked to my Steam account.
Second, review my EA account's email change history and investigate whether my Steam account has been linked to a different EA account.
Third, help me regain access to my original account and recover my previous game progress, level, and in-game items.
o7rdwyvevzk4 All three points cannot be handled on the forums as those are account related issues.
o7rdwyvevzk4 wrote:I am the legitimate owner of the account and can provide screenshots, purchase records, or other evidence to verify my ownership.
As for this, please do not share any personal information on the forums, (including in the DMs).
Also, here is what you can do to try and recover your missing/lost Apex Progress:
- Contact EA Help to get help with locating the correct EA Account and to make sure that the platform account(s) are linked correctly
Other links that may be of use:
- EA Help | EA Account Support
- EA Help | How to find lost game progress in Apex Legends™
- Where is my Progress? - An Apex Account Overview | EA Forums
If/when you have everything in order, if any Apex progress is still missing, then sadly that means that the Apex Progress was lost, (which cannot be recovered).
Note: I do not work for EA or for Respawn, I am a volunteer.