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Impact_Banana's avatar
Impact_Banana
3 years ago
Solved

Save your time while trying to get Unbanned

On May 26, 2023, I was banned from the Apex Legends for no apparent reason, despite my insistence that I did nothing wrong. Long story short: I was casually playing with the boys (gun game or some...
  • Impact_Banana's avatar
    Impact_Banana
    3 years ago

    I've been playing using this PC with the same applications for two years and never had any problems (where could those problems come from if these applications are: Discord, Logitec G Hub, Nvidia Broadcast, and HyperX NGENUITY), no scripts, no glitches, no nothing...

    I guess my issue will not be ever resolved. In fact, I won't do anything about it because I don't see the point, and I received automated answers ever since my third appeal; because of internal policies, I can't and won't be told the specific reason (and from a security point of view, this is correct) so I could fix it if it was the case at all and something on my PC indeed caused this ban.

EzyHawk's avatar
EzyHawk
Hero
3 years ago

Hello and thanks for reaching out, unfortunately, we can't help you with account-related issues here on Answers.
Please read more here:
https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

You can contact EA Help via the EA Help website. Detailed instructions on how to use the EA Help service can be found here. 

Please keep in mind that using software to gain an advantage is cheating.
Exploiting the game in any way (use a glitch, gain access to areas you are not supposed to reach and more) is a way of cheating.
And sometimes using 3rd party software could be seen as cheating even if they claim that they are "following the T&C".
With this said, I hope your issue is resolved soon and that you have a nice day!

  • Impact_Banana's avatar
    Impact_Banana
    3 years ago

    I've been playing using this PC with the same applications for two years and never had any problems (where could those problems come from if these applications are: Discord, Logitec G Hub, Nvidia Broadcast, and HyperX NGENUITY), no scripts, no glitches, no nothing...

    I guess my issue will not be ever resolved. In fact, I won't do anything about it because I don't see the point, and I received automated answers ever since my third appeal; because of internal policies, I can't and won't be told the specific reason (and from a security point of view, this is correct) so I could fix it if it was the case at all and something on my PC indeed caused this ban.

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