Community AdminMy name is Manuel and I work for NVIDIA. We are trying to reproduce the DXGI error which users report started with Season 13 but have not been successful so far. I have some questions to ask of the community to help our QA team:
1. What is your repro rate (eg. every 5 matches, after 30 minutes of gameplay, etc.)?
2. What game mode are you playing (battle royale rank/unranked or arena ranked/unranked)?
3. Do you see crashes more frequently in certain maps?
4. Are you using any overlays while gaming (eg. Microsoft Gamebar/MSI Afterburner/Discord overlay/etc.)? If so, does disabling them have any effect on the crashes?
5. What graphics card model are you playing with?
6. What operating system are you running on your PC?
For me, DXGI errors were showing up on Storm Point, when one of the final rings was in the Barometer area (Round 3 Closing or further).
1. At least every 3 matches (that meet the conditions above) [after ~30 minutes of gameplay too? uncertain]
2. BR Ranked
3. Storm Point
4. Steam Overlay, not tested without
5. GTX 1660Ti Mobile (Lenovo Legion 5 (2020))
6. Windows 10 Version 21H1
Community Manager
