Forum Discussion

M1kemclain247_ZW's avatar
M1kemclain247_ZW
Rising Scout
4 years ago

Server Lag Packet Loss & Choke when match starts & during matches.

I've checked my internet and everything is stable & fine.
This can be compared with many other big streamers and local gamers too.

Please dont mark this post as spam , for some reason my posts are not showing on my EA Answers Profile. I just want 1 post visible. 


I've summed up everything into a video I've recorded on YouTube will leave the link to the video here. 

https://youtu.be/D543CjfT7so


Issues:

  • Server lag at the beginning of the match. Sometimes Choke or Packet loss even though internet connection is stable.
  • 3 Stacking (Playing with 2 of my friends in my lobby) or even just 1 other player makes the matches very laggy.
  • In-game ping counter showing un-accurate ping higher than if u just ping in cmd / mtr tools.
  • Not enough servers in the UK to cover all of us in Africa / Sub-Saharan Africa ,so add more scalability to the Multiplay platform to enable lets say like 1-3 London selectable servers
  • Since Bahrain (Middle East Servers) for everyone in southern Africa we get like 130-170ms on those servers , most of us just prefer to play on the London UK servers making them overloaded.

Checks carried out from my PC:

  • My Ping is stable
  • Bandwidth is fine
  • Port forwarding enabled & disabled tested but no change.

If u need anymore information get in touch , please watch the full YouTube video to get a better understanding of what's happening. 

10 Replies

  • There is just many problems with the lag.
    Bad servers that generate packetloss, PC players having a much better framerate and ping then console players. And putting people from allover the continent in one lobby. How this is supposed to be a competitive game is beyond me. How often do people get killed by a full clip before they even appeared on your screen?

    How you expect people with 165ms ping to compete with 25ms ping? Did you ever play a competitive game? We used to not even start the compo if the ping was above 60!
    And the modern day solution for lagcompensation of "what happens on your screen is also what will be sent to the server" does not work if the differences are so high! Even my own teammates are warping allover the place sometimes.

  • Same issue! So, everything was fine for me (in Vienna) and my friend (in Frankfurt) until few weeks back. What basically happens is, some games instantly start with loss/choke indication and the game is simply not playable, beacuse the screen just jumps around (for both of us). It ALWAYS happens to both of us simultaneously (100%). We then try to leave the game or die instantly, however the game wont connect to lobby so we need to ALT+F4. After that, we chage the server and everything is fine again for a few games, then rinse-repeat. We found that the Belgian Servers are more stable (it happened there only twice), whereas the Frankfurt servers are trash. I am saying it is the servers, because if it were the connections (both +175MB connceitons with low latency) there would be no chance that both of us face the same issue 100% simultaneoulsy. Is there a known issue/fix? Maybe we need to change some connectivity settings? Can it be due to Windows?

  • @Ronne Hi, i got the same issue since almost 2weeks now, this problem popped out of nowhere i wonder if its the Servers or Apex.

    because im the only one expericing it whenever i get it and solo queue into lobbies whenever im asking if any1 haves loss/choke they say NO.

    are some apex accounts bugged or whats happening? im trying to fix this with a mod from here for around 2weeks but nothing seems to help.
  • Tradables's avatar
    Tradables
    4 years ago
    @iOverFreaked_u Server problems can arise out of nowhere and there is not much we can do about that on our end. Sometimes servers get so congested they start to get unhealthy. Servers work like us when we get sick. This may happen even if they aren't filled or congested. And if could be just the region sustaining problems.

    Have you tried changing regions? Hosts if playing with friends? Tried a VPN?
  • @Tradables Yeah, i have one screen in my thread its almost all regions that show packet loss.. I just reinstalled in on Steam but nothing seems to work.

    its defiently not a problem from my side i just done a speed test again 250 m/bit.

    Also i dont get this in any game tested couple of games and they are not giving me any laggs / loss / choke
  • Tradables's avatar
    Tradables
    4 years ago
    @iOverFreaked_u It could be one of two things, or honestly even both.
    - connectivity in your city/state/province are having issues pumping out speeds / throttling / weaker nodes in your area to be able to have a strong connection to the data centers for apex.

    - there are server problems with connecting you to data centers in your area. (That would normally give off low ping)

    My advice would be to contact your isp and double check everything.
    Make sure your drivers (all drivers) are updated.
    Make sure your router/modem are updated, this can cause multiple problems
    Make sure that there aren't any intermitined internet issues on your end, which you can call your ISP and have someone make sure everything is running and there are no damages to your hardware. Can try and show them for your game(s) or other services you're having issues with to see if they can pin point an answer for you if it is local.
  • @Tradables I get this issue only in apex mate it cant be that its something with the game.

    all my drivers are up to date.
    my ping is normal 20-30 and sometimes 40.. even when i get loss/choke i keep my ping.
  • M1kemclain247_ZW's avatar
    M1kemclain247_ZW
    Rising Scout
    4 years ago

    Hey bro @iOverFreaked_u , can u do something for me:

    if u open cmd - command prompt type the following :

    ipconfig - check what your gateway is on your ethernet adapter. 

    • -Once u have that gateway - can u try to ping it by typing the following: 

      "ping 192.168.62.1"   - yours could be different just ping the IP address that shows as your gateway.

      -Once u have done that send us a screenshot of what ping you are getting to your local LAN gateway. - u can run it for longer by typing -t at the end to make it continuous. 
      or else if u are more technical u can do a MTR using MTR software and run that for like 30seconds to your gateway. 

      just want to see if its an issue with your Cable / Network Adapter or LAN. 

      if u get constant - 1ms then u are good to go. 

      "Reply from 192.168.62.1: bytes=32 time<1ms TTL=64" 

      then it means the issue could be your ISP.
      The next stage would be to ping your local ISP gateway or do a MTR & see if there is any latency between your home router and the ISP gateway (where your modem connects to the internet from the ISP)

      if there are no losses or packet drops there.

      next step is to run a ping / traceroute - MTR to an apex legends server and see if u are getting any losses 

      Here are 2 IP addresses for London / UK Apex Servers which u can test with:

    • 88.150.206.128
    • 88.150.206.131











  • M1kemclain247_ZW's avatar
    M1kemclain247_ZW
    Rising Scout
    4 years ago

    @iOverFreaked_u  

    You can also double check to make sure Windows is not causing this issue by making sure the Power saving is not affecting your network adapter causing packetloss and latency, 

    Here are the steps to do that: 

    1)Go to Device Manager

    2) Find your current network ethernet adapter - right click it and click Properties. 

    3) Go to the Power Management Tab & Make sure the allow computer to turn off option is disabled or unchecked. 

    let me know if that helps u. 

  • @Ronne Same for me also in Vienna. I play with friends from Germany and when i have loss most of the time all of us cant play because of loss Its definitely the apex servers. 2-3 weeks before I never had this issue.

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 2 hours ago
39,271 Posts