Server support for South African

Hi,

I understand you get a lot of these requests on a daily basis, so you need to answer threads with standardised answers.

However currently Africa does not have dedicated server locations and our current nearest servers are EU based with varies between 160 - 180+ms (South Africa based tests).

This request is not for a user in Europe that would like better ping because there is no server in his country. 

This is affecting a whole continent with over 54 countries.

So my ask is what the official process to get this looked at so we can get a researched response from your team like below?

Example:

There is no hardware infrastructure capable of hosting an Apex server location within Africa currently etc

or

There is no current plans to extend to Africa-wide servers.

Please do not reply with the same copy paste response given in other forum threads. Just give us a reason so we can stop asking these questions in your forum.