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cyrus223223's avatar
4 years ago

Since the start of season 10 Ijust can't play

Since the tenth season update
I am stuck on the loading screen or loading screen like many people
Or there will be a failure to connect to the server or a timeout
I hope he can pay attention to this issue
only play two games on the one day
play very smoothly in Season 9
But update to the tenth season
I can’t sit in front of the computer and play this game
😢

7 Replies

  • @cyrus223223 I usually load up apex just fine. After I play my first game, I’m greeted with a never-ending loading screen… if it’s not the 1st it’s the 2nd if not the 2nd then the 3rd, but it happens every session no matter what for about a week now. I’ve tried everything uninstalling, repairing, clearing caches, etc. if it’s online, I’ve tried it. I’m confident it’s not my internet or my rig. Not sure if this is an issue for others but I want it documented and taken care of ASAP
  • @EA_Atic has troubled me for more than a day now, I can only play one or two games. Now I added high ping. I also tested the 9th season (0~5?...idk) and now the 10th season (20~50), everything is normal, but my wi-fi is 5G! The download is 273.63, upload is 284.42!!!

    It may be because I am using a Hong Kong server, but I am from Hong Kong, but my ping in Hong Kong is already that high

    Have you tried our connection guide and see if it helps?
    The answer is no
    High ping times: 4 ~225 on
    Packet loss: pass
    The big difference between best/worst ping time: pass

  • @EA_Atic
    @EA_Atic has troubled me for more than a day now, I can only play one or two games. Now I added high ping. I also tested the 9th season (0~5?...idk) and now the 10th season (20~50), everything is normal, but my wi-fi is 5G! The download is 273.63, upload is 284.42!!!

    It may be because I am using a Hong Kong server, but I am from Hong Kong, but my ping in Hong Kong is already that high

    Have you tried our connection guide and see if it helps?
    The answer is no
    High ping times: 4 ~225 on
    Packet loss: pass
    The big difference between best/worst ping time: pass

    Attachment UOTrace.txt Download this attachment
  • @EA_Atic @EA_Atic has troubled me for more than a day now, I can only play one or two games. Now I added high ping. I also tested the 9th season (0~5?...idk) and now the 10th season (20~50), everything is normal, but my wi-fi is 5G! The download is 273.63, upload is 284.42!!!

    It may be because I am using a Hong Kong server, but I am from Hong Kong, but my ping in Hong Kong is already that high

    Have you tried our connection guide and see if it helps?
    The answer is no
    High ping times: 4 ~225 on
    Packet loss: pass
    The big difference between best/worst ping time: pass

    Attachment UOTrace.txt Download this attachment
  • ShinsoHD's avatar
    ShinsoHD
    4 years ago

    same problem as u till now i cant even enter to a game in apex that why i switched im playing other games and the support seems to do nothing at all they just give same answers like a bot 

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