Forum Discussion

kuzmenkomast's avatar
kuzmenkomast
5 years ago

Steam and origin versions error Apex Legends (EAC index not found/ normaliz.dll)

So I downloaded Steam version of Apex and I have several errors After "verify integrity of game files" game can't launch after Easy anti-cheat banner "untrusted system file normaliz.dll" If delete ...
kuzmenkomast's avatar
kuzmenkomast
5 years ago
@EA_Kent they did not reply, my game still ain't working. Im very disappointed

Thanks for ur reply, appreciate it tho
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

@kuzmenkomast 

Thanks for following up! Do you have any other anti-cheat software currently installed on your PC? I've heard some reports recently of EAC and other anti-cheat programs potentially having conflicts, so I am curious if that might be what's happening here as well. 

/Kent

  • kuzmenkomast's avatar
    kuzmenkomast
    5 years ago
    @EA_Kent I tried to find some solution in steam, and one guy told me to reisntall (or how its called, honestly idk) windows. It's acceptable for me cause sfc \scannow find some files and can't fix them.

    I'll mark this message as solution if you don't mind, just to close the topic, that's ok?
    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @kuzmenkomast 

      No worries, thanks for following up! 

      /Kent

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,950 PostsLatest Activity: 2 hours ago