Forum Discussion

dvrwsvibe's avatar
dvrwsvibe
2 years ago

Steam overlay does not open when I click an apex coin pack

Hello, I am having problems trying to purchase apex coins. Whenever I click the pack, it does not open the overlay to make my purchase over steam. I have steam overlay toggled in game and I also h...
dvrwsvibe's avatar
dvrwsvibe
2 years ago
@TheRedLion93 I've also checked the regions in my EA account and on steam. They are all correct. Is there any other fix I am missing?
TheRedLion93's avatar
TheRedLion93
2 years ago

@dvrwsvibeWhat about your date of birth?

Sometimes this happens when it's due to an age restriction on the EA Account. If the date of birth on the account is under a certain age it would block the ability to make purchases until it ages up to an adult account.

And if this still persists, then I would suggest reaching out to EA Support in the EA Help Center so they can thoroughly check your account as to why you can't purchase Apex Coins. 

  • dvrwsvibe's avatar
    dvrwsvibe
    2 years ago
    @TheRedLion93 DOB isn't a problem, my steam has no age filter and no family setting thing. EA DOB is fine as well. The EA support dude just told me to go to steam so we will see if they can help me I guess. Thanks for trying.
    • TheRedLion93's avatar
      TheRedLion93
      2 years ago
      @dvrwsvibe Anytime and I do apologize that it wasn't what you were looking for. But I do hope that your issue gets resolved.

      If you have any more questions, please don't hesitate to ask! 🙂

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,898 PostsLatest Activity: 35 minutes ago