Forum Discussion

2 years ago

Steam overlay does not open when I click an apex coin pack

Hello, I am having problems trying to purchase apex coins. Whenever I click the pack, it does not open the overlay to make my purchase over steam. I have steam overlay toggled in game and I also h...

TheRedLion93

2 years ago

@dvrwsvibeWhat about your date of birth?

Sometimes this happens when it's due to an age restriction on the EA Account. If the date of birth on the account is under a certain age it would block the ability to make purchases until it ages up to an adult account.

And if this still persists, then I would suggest reaching out to EA Support in the EA Help Center so they can thoroughly check your account as to why you can't purchase Apex Coins.

dvrwsvibe

2 years ago

@TheRedLion93 DOB isn't a problem, my steam has no age filter and no family setting thing. EA DOB is fine as well. The EA support dude just told me to go to steam so we will see if they can help me I guess. Thanks for trying.

TheRedLion93
2 years ago
@dvrwsvibe Anytime and I do apologize that it wasn't what you were looking for. But I do hope that your issue gets resolved.

If you have any more questions, please don't hesitate to ask! 🙂