Stick drift

Yeah I have read all of this already and no one can really provide a actual answer to what is causing it. Some people use the same settings as me and report no stick drift and others are the same as me I don’t see why on a brand new controller I should have to set the deadzone to large. Why is it only happening with apex a no other game. The elite series 2 is being promoted along with apex so why can’t I use the all of the different setups as I am suppose to? EA, Mircosoft even Respawn don’t want to know and the store I bought the controller from won’t replace it as they can find no fault with it! where is the support for this issue?