Still seeing game trailer for s9 everytime I start Apex

@RecalledScorp Have you already tried to Verify the game on steam?

if you mean "Verify Integrity of game files" then yes I've tried that...I'm thinking I may have to just uninstall and reinstall...seems to be my only option left

I have uninstalled and reinstalled it and it still always shows the trailer when I load Apex

*edit*

I've also noticed that one of my in game settings always resets as well... "Crosshair Damage Feedback" always gets reset to off and I have to reset it back to "X w/Shield Icon"

I hate to double post but it's been weeks and no response

I did everything I thought would fix this issue and it still shows trailer...AND like I said some of my settings keep resetting

I've also been having this issue on both origin and steam version, nobody has ever given a real solution, I am adamant that the file that remembers you have seen it is set as read only, so the game doesn't save the change, but I do not know which file that is. I have similar issues with the performance display setting, that always turns to off whenever I restart my game, and would like to know where the config file for that lies as well.

So I found a way to "fix" this issue finally

I had to reformat my computer because it's been a while and everything was pretty messy.  So upon reinstalling Steam and Apex I no longer have this problem.

reinstalling Steam/Apex seemed to have fixed the problem for me but that was after a reformat so there were no old steam files.

Maybe have to uninstall steam, steamapps AND remove subsequent folders then reinstall steam and games and it should work

hope this helps