Forum Discussion

iChenzo's avatar
2 years ago
Solved

Stripped Badges

When I did the cross progression on 9/28/2023 it gave me all my skins and most of my cosmetics. I’m missing all the badges which in my opinion is a cosmetic because it’s a way you customize your banner and make yourself look different to express the grinder that you truly are. I’m missing all my badges from season 0-9. But received level 1 battle pass for season 2-8 not my OG season 1 badges and some of them are the rarest badges in the game for example, “bonus round, 888, elite games” I received pred charms and trails but no badge either. It makes no sense. The few badges that came over just don’t add up to what I originally had on my psn account. Now everything is wiped and I need this to be fixed or reverted. I have clips and screenshots showing the proof of everything I had

  • Hey @iChenzo,

    Some badges from Apex Legends’ earlier seasons previously earned on a non-primary account (an account that wasn’t the highest level at the time of Cross Progression) may not have been merged into the new Cross Progression enabled account which will be used going forward.

    If these badges can be earned again through future gameplay, that is the only way to reacquire these badges.


    For badges that cannot be obtained again due to their nature - e.g. a badge awarded for completing a former season’s Battle Pass or achieving a particular rank in an old season - Respawn continues to investigate returning these badges to affected users in the future.

    We will communicate further about this investigation and its outcome at a later date.

10 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @iChenzo,

    Some badges from Apex Legends’ earlier seasons previously earned on a non-primary account (an account that wasn’t the highest level at the time of Cross Progression) may not have been merged into the new Cross Progression enabled account which will be used going forward.

    If these badges can be earned again through future gameplay, that is the only way to reacquire these badges.


    For badges that cannot be obtained again due to their nature - e.g. a badge awarded for completing a former season’s Battle Pass or achieving a particular rank in an old season - Respawn continues to investigate returning these badges to affected users in the future.

    We will communicate further about this investigation and its outcome at a later date.

  • Hey Mako, 

    Is there any update on returning the rewards yet? I refuse to play until I'm given back what I paid for and played hundreds of hours to obtain. I've since been harassed by multiple people on the internet about this. And I just don't know what to do at this point. Would really appreciate it if someone can reach out to me..

    @EA_Mako 

    Sincerely,

    Chenzo

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi @iChenzo,

    That is something we continue looking into, but don't have any additional updates to share at this point, sorry.

    I would keep an eye out below for any announcements, as this is something they're investigating for all those affected and any updates are likely to be communicated out to everyone at once.

    https://twitter.com/Respawn

  • I'm already following all socials and all that. Hope there is some team willing to get this addressed fast.

  • iChenzo's avatar
    iChenzo
    2 years ago

    Nope no answer yet to anything. Hopefully we hear something soon

  • @EA_Mako 

    "If these badges can be earned again through future gameplay, that is the only way to reacquire these badges."

    This mean 4k dmg, 20 kill badges and old ranked rewards ?

    I'm thinking of going back and playing this game again.

    But cross-progress destroyed all my s0-s9 stats for merge.

    I played only 100 hours on xbox. But cross-progression decided merge for my lowest playtime account...

  • iChenzo's avatar
    iChenzo
    2 years ago

    Yes that's correct that the 4k and 20s are still obtainable so they didn't transfer over unless it was the account that was a higher level and prestige that had them. I had 4k and 20s on everyone when I switched over from console season 9 so they were all removed from the legends I had them on if I didn't achieve that in game on PC.

  • Any updates chenzo? It’s been months no updates or anything please we really want the badges we earned thanks.