Forum Discussion

5 years ago

Solved

Stuck on infinite matchmaking

I have been have the infinite matchmaking on apex legends for about a whole week i tried everything possible can anyone help me

EzyHawk
5 years ago
Please try the following:
Please try the following before anything else.

*Clear xbox cache
Power off your Xbox One by holdiong the power button until it turns off.
Unplug your power blick, press and hold the power button several times to expel remaining power. Wait for 10 seconds and plug the bick back in.
waitin for the light on the brick to change from white to orange and turn your xbox on.
-----------------------------------------
* Clearing MAC adress
Go to Settings> All settings> Network> Network settings
In here press on advanced settings and alternate MAC adress option, press on 'clear'
Restart your xbox
-----------------------------------------
* Remove and unplug USB devices
If you have any devices plugged in to your Xbox, please unplug them.
Sometimes it may interfer with the game.

You may also want to try to see if using a Public DNS solves the issue.

EzyHawk

Hero

5 years ago

Please try the following:

Please try the following before anything else.

*Clear xbox cache
Power off your Xbox One by holdiong the power button until it turns off.
Unplug your power blick, press and hold the power button several times to expel remaining power. Wait for 10 seconds and plug the bick back in.
waitin for the light on the brick to change from white to orange and turn your xbox on.
-----------------------------------------
* Clearing MAC adress
Go to Settings> All settings> Network> Network settings
In here press on advanced settings and alternate MAC adress option, press on 'clear'
Restart your xbox
-----------------------------------------
* Remove and unplug USB devices
If you have any devices plugged in to your Xbox, please unplug them.
Sometimes it may interfer with the game.

You may also want to try to see if using a Public DNS solves the issue.