Forum Discussion

4 years ago

Solved

suddenly high ping / lagging/ freezing for a sec

this is one problem that make me confused.. i have good connection in lobby, and when im playing in matchmaking ( pub ) / ranked games, and my ping is around 30-40ms/ but sometimes when i running o...

EA_Kent
4 years ago
Hi @LetsGoJigo,

Have you tried connecting to a different datacenter to see if that makes any difference? Are you still seeing ping spikes no matter which datacenter you're connected to?

/Kent

Avadhop

4 years ago

I m Facing Same Problems Sometimes It Freeze More seconds And then My Ping Will Be 200+ And After that My Ping Started Shuttering Normal Having 100 And At Fight It Goes 200+

Thank you!!

EA_Kent

Community Manager

4 years ago

Hi @Avadhop,

Can we try out some troubleshooting to see if we can help with the issues you've been seeing?

A good place to start off would be with the basic connection troubleshooting steps from the EA Help website. If you're still having any trouble after that check out the platform-specific steps as well:

- PC

- Xbox

- PlayStation

Let me know if you're still having the same issues after that. Thanks!