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I have the same problem as him but I can't use the wire internet because the plug in got burned.
Unfortunately, I can't help you with that, but a wireless connection should always be expected to experience more lag and disconnects than a wired connection. You could try changing the wireless channel your console uses. That may help some. Also, check to see if QoS (Quality of Service) is available on your router. If it is, make sure it's enabled.
- 5 years ago
How did the game work just fine before then? It all started after the event came...
- 5 years ago
The wired connection didn’t work and I don’t believe I have QoS..
- EA_Aljo5 years ago
Community Manager
It's possible this is related to a game issue. We've received similar reports and are looking into it, but wireless will always be a lot more susceptible to disconnects and lag. That's just the nature of wireless internet. We can step through the troubleshooting to see if there are any other issues though. What system do you play on?
Can you run a UO Trace and screenshot the results? Instructions are here. Please perform 2 tests. One while wired and one wireless. Thanks!
- 5 years ago
It is a 100% game issue because my friends are experiencing the stuttering too, and many more people. I know that wireless is much worse than wired but as I said I can not use wired because it doesn't work on my pc anymore (thunder did its job and burned it), I cant run the UO Trace on wired only on wireless...
- 5 years ago
I play on Windows 10, also I went through the UO trace too like u told some other guy to do, and here it is, I ran through 2 tests.
- EA_Aljo5 years ago
Community Manager
You're getting some extremely high pings due to the wireless connection. A worst ping of 565 ms to your router is going to most definitely cause issues. Most likely, this is the reason for what you're experiencing. Hopefully, that's not the case and the issue is something that can be resolved with an update. We'll have to wait for the investigation to end.
- 5 years ago
I am playing with the wireless connection for like 3 seasons now, and it was all good before the last event. I mean my game was always lagging a little bit because my network is bad, and by lag I mean slight teleporting (not often), but this is completely different, this is just freezing the WHOLE match and not being able to do anything. My friends are experiencing the same thing too after the update so I'm saying again its a game problem not mine!
- EA_Aljo5 years ago
Community Manager
I just noticed that you didn't send 100 packets. Can you run that test one more time and let the packets get to 100 before stopping it?
Also, if you stay on a wireless connection, lag and disconnects can be a pretty regular experience. One of the single best upgrades you can do is switch to a wired connection. You could also try getting a powerline adaptor. I use a couple of them myself and they have worked really well.
- 5 years ago
I just got an network adapter today, so I am using the wired connection now. I ran the test today and left the packets get to 100 like u said. I had like 3 matches with 0 lag I finally thought its fixed, but was wrong. The game was lagging so much that I just closed the game... Anyways here are the results
- EA_Aljo5 years ago
Community Manager
The connection to your router is great. Right after that is where the trouble begins. The node in your neighborhood appears to be the problem. This looks to be an issue with your ISP. Have you tried contacting them and showing them these results?
- 5 years ago
Yes, I have. The workers have been here and changed the router and said that some wire is a problem. Idk if they will even fix it or when they will fix it...
- 5 years ago
Is there anything I can do to stop the lag though?
- EA_Aljo5 years ago
Community Manager
You mention that your ISP says there's an issue on they need to fix. That's not something we can help with. You'll have to wait for them to take care of it.
- 5 years ago
@marincro51IThere has been a issue which uses 100% of your CPU all the time. This has come since gensis event. it affects all platforms.
- EA_Aljo5 years ago
Community Manager
Hello, @SpectreFang
That is a separate issue. If you're experiencing 100% CPU usage, take a look at this possible resolution.
- 5 years ago
My fps is not the problem or performance, my problem is ms, my ping goes to like 130-200
- 5 years ago@EA_Aljo My bad. that doesnt work. I have updated all my drivers.
- EA_Aljo5 years ago
Community Manager
Just to be clear, the issue you're facing is that your CPU is at 100%? Do you have any other details? - 5 years ago
@EA_AljoI have tried
- reintall and repair on steam and origin
- start in safe mode
- update os and drivers
- set affinity to 2 cores
Attaching dxdiag - EA_Aljo5 years ago
Community Manager
Thank you. I'm not seeing any issues with your DxDiag. Unfortunately, I think you'll just have to wait and see if we release an update that resolves this. It's currently being investigated and the only potential resolutions you've already tried. Apologies for the frustration ☹️
- 5 years ago@EA_Aljo I understand thanks for looking into 🙂
- EA_Aljo5 years ago
Community Manager
You're very welcome. If anything else comes up, please let us know. Thanks!
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