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Have spent about 12 hours off and on trying to troubleshoot this issue. Totally exhausted all the options I could find from searching. Have even gone so far as to uninstall any program that isn't a complete necessity.
Game launches fine, and from there its pretty random. Sometimes I can run around for 5 minutes, sometimes I don't even make it out of the dropship. Super frustrating.
i reinstalled the easy anti cheat program and the whole game and still got the same message...sigh
- EA_David6 years ago
Community Admin
Thank you for the posts. Can you post any steps you've taken to troubleshoot this, info about steps that don't work can help too.
@VeX_Raptorz you mention it's random. If you restart with a Clean Boot does this change anything?
https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
- 6 years ago
so you have absolutely no solution for us?
- 6 years ago
is it possible that i have a ban?
- 6 years ago
Attempted multiple Clean boots, and the problem has persisted.
The game was running fine Wednesday night from 1am-2am PST, and began presenting errors yesterday, Thursday, morning. I kept a list as I was working through the issue and have tried the following:
8 full game reinstalls
2 origin reinstalls
3 full reinstalls of EAC
too many EAC repair tool cycles
origin repair game on fresh installs, and after deleting the main .exe in an attempt to kickstart a fix
3 runs of “sfc /scannow” followed by “dism /online /cleanup-image /restorehealth”
a full system shutdown using “shutdown /s /f /t 0”
scanned for malware
scanned for rootkits
uninstalling Malwarebytes, avast, all RGB controlling software
Run stress tests on my hardware, and passed, as suggested by EACI am pretty discouraged that none of these steps seemed to solve, or even delay being kicked from the game with that same error message. I almost wish I was kidding with this list, it’s pretty ridiculous to go through all this just to play a game.
- 6 years ago
Same here. Annoying error since 2 days. I had the same problem like 3 weeks ago, before the tournament. This is bug from server side not from users... Game has 8 moths and still so buged. REPAIR THIS BULLS***T
- 6 years ago@EA_David i've tried all...even a clean boot but nothing change. The fun fact is that if i go in training mode i can reach to move around for about 3 minutes before getting kicked and after the first error pops up the game seems to be stuck in that error and when i try to restart the training mode I get kicked instantly unlike the 3 minutes as I was able before. When i restart the game i have again the 3 minutes.
I have no more ideas. Help please ☹️- 6 years ago
i have exactly the same issue , exactly
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