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MrRooTMe's avatar
4 years ago

the client is not running the anti-cheat

ive was connecting with friends into ranked match, and suddenly the game crashed and origin froze...

ive restarted origin and loaded back into the game.. and ive got kicked out saying that "the client is not running the anti cheat" and when i got into the lobby i got -120 (abandon penalty) + cooldown......

ive added a video showing it ...

its not the first time its happens.. but in pred lobbies its annoying cuz you actually putting all your efforts for the rp and you getting -120 for nothing ..

is there anything that i can do to to get that back?

a full video:

https://www.youtube.com/watch?v=oCqTrWkUP7s

3 Replies

  • @MrRooTMe First verify the integrity of the game in origin. Then do what is in this guide:

    https://steamcommunity.com/sharedfiles/filedetails/?id=2540415565

    Then. Locate the game install folder of your game and look for the folder named "EasyAntiCheat". Click it and then click the file named "EasyAntiCheat_Setup.exe". After it opens make sure it says "Apex Legends" then click Repair. After it finishes, search for "MSCONFIG" by clicking the bottom search bar if you're on Windows 10. Click "Services" in System Configuration. Look for "EasyAntiCheat" in the list and make sure it has a check by it and then click apply if it wasn't selected. And start the game, it shouldn't do it anymore.

  • MrRooTMe's avatar
    MrRooTMe
    4 years ago

    it doesnt occur any game. its just once in a while but loosing rp is annoying..

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    4 years ago
    Are you running any over clocking on your PC?@MrRooTMe

    Last time this happen to me I saw Easy anti cheat had crashed in the background hence the message in game that its not running.

    /Atic

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