Forum Discussion

Minaaarii's avatar
Minaaarii
2 years ago
Solved

This Profile Is Not Permitted To Play Online

I play Apex Legends on a PC with the Steam platform and since yesterday I can't play it and there is a notification that says "this profile is not permitted to play online" how do I solve it?
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hey @Minaaarii 

     

    For more info on how you can set up a case with the team, check out the following article on the EA Help site: 

     

    How to use EA Help

     

    Cheers!

     

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago
Hi @Minaaarii, Have you already spoken with support to see if your account is in good standing?

  • Minaaarii's avatar
    Minaaarii
    2 years ago
    How?
    • EA_Illium's avatar
      EA_Illium
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      2 years ago

      Hey @Minaaarii 

       

      For more info on how you can set up a case with the team, check out the following article on the EA Help site: 

       

      How to use EA Help

       

      Cheers!

       

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