Forum Discussion

TokioSintoshNT's avatar
TokioSintoshNT
Rising Newcomer
8 days ago

Total freezing of the system during play

I play on a new laptop (Nvidia RTX 5060/ Intel Core I9), on steam. It happens to me that during a few minutes that I play, sometimes it can be about 5-10-20 minutes, and in the middle of a game where I am shooting or whatever... out of nowhere, the entire screen freezes, with the image and everything, where I move the mouse and press the keyboard and nothing happens. And that's why I can't do any keyboard combinations because it doesn't work, and I have to force the power off button.

 

I don't know what else to do, I have already reset my laptop, I have re-downloaded all the Nvidia drivers, Chipset, Windows updates, I play with the laptop connected with smart charging, and nothing... I tried on Steam to put a "solution" that I saw somewhere about "DX11. jason" to put it in Steam properties, but it didn't work either.

 

I need to please know what can happen. I am very sad not to be able to play this game that fascinates me...

No RepliesBe the first to reply

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 33 minutes ago
41,195 Posts