Forum Discussion

Newcomer

16 hours ago

Solved

Transfer Account

I've recently got a PC and have linked all my previous accounts including my Xbox account, however when I go to play Apex none of my previous progress is transferring over. I linked them a few days ago.

cross-progression

EA_Pythia
6 hours ago
Hello Samuel1144,

if you unlinked your platform accounts to link them to a new EA account, then you lose all progress on those platform account as progress is linked to the EA account and not the platform account. You will have to relink your accounts back to the EA account that they were previously linked to and hopefully your progress survived the original unlinking.

You can then use that old EA account to log in on your PC to play on there.

2 Replies

EA_QueenBee
Community Manager
6 hours ago
Hey Samuel1144,

It sounds like you might have unlinked your Xbox from its original EA account? All of your progress is stored at the EA account level, so by unlinking it and linking to a new EA account, none of your progress will carry over. Your best bet is to keep playing with that original EA account if you want to keep your progress.
EA_Pythia
Community Manager
6 hours ago
Hello Samuel1144,

if you unlinked your platform accounts to link them to a new EA account, then you lose all progress on those platform account as progress is linked to the EA account and not the platform account. You will have to relink your accounts back to the EA account that they were previously linked to and hopefully your progress survived the original unlinking.

You can then use that old EA account to log in on your PC to play on there.