Forum Discussion

4 years ago

Solved

Twitch prime loot with xbox gamertag transfer

So after numerous chats with support I found out my twitch prime is linked to a different account to my Xbox gamertag. Bad times! I went through the unlinking twitch, but after speaking with Amazon...

EA_Kent
4 years ago
Hey @jaffacakethehutt,

For account issues it would be best to reach out to EA Help so they can take a look. I'm afraid we can't really help with account-related issues here on Answers HQ.

You can find more details on how to set up a case with them over at the EA Help website. You can also speak with them over Twitter or Facebook instead, if you prefer.

/Kent

EA_Kent

Community Manager

4 years ago

Hey @jaffacakethehutt,

For account issues it would be best to reach out to EA Help so they can take a look. I'm afraid we can't really help with account-related issues here on Answers HQ.

You can find more details on how to set up a case with them over at the EA Help website. You can also speak with them over Twitter or Facebook instead, if you prefer.

/Kent