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gutomonn's avatar
gutomonn
2 years ago
Solved

Two accounts with the same email so It doesnt let me link!

I was trying to link my Playstation account to the one I use on steam, both of them share the same email, Logged in with the account I use on steam on the EA website to link them but it said my accou...
cross-progression
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    Hi there, @gutomonn 

    This is something an advisor is going to need to assist with. Please open a case here to get in touch with one. Thank you.

AVAEist's avatar
AVAEist
2 years ago

OK, I went to the website you said and the only thing "account" related was the tab that opened a bunch of squares with options. None of which i need. They all send me back to the account settings page on EA. These are the options it showed me. 

  • Game support
  • Manage account
Password

Password

Reset or recover my password

Email

Email

Change my email address

EA Account

Link accounts

Link or unlink your EA Account

Security

Security

Manage my account security

Orders

Orders

Manage my orders

Redeem

Redeem

Redeem a game or product code

My Cases

My cases

View open or past cases

Infractions

Ban history

View current or past bans and suspensions

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

@AVAEist 

  1. Go to help.ea.com
  2. Type EA Account into the search field
  3. Click on the EA Account tile
  4. Click on See all help topics
  5. Select the reason for contacting support. Not all of them offer chat/email support.
  • iDown2's avatar
    iDown2
    2 years ago
    @EA_Aljo i have a desame problem
    but it totally separate when i totaly log in desame email
    im trying to message the account just to confirm if its in desame yup it totally does
    maybe thats why my progress lost cause it didint sync to my old account even if its desame email or ea account

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