Forum Discussion

5 years ago

Ui/lobby_panel_play.nut #910

"There was a problem processing game logic. Please try again. Ui/lobby_panel_play.nut #910 [UI] tried to set a NAN." ever since the season 4 update I have been receiving this "error", it happens ...

Zeus_au

Rising Newcomer

5 years ago

this needs to be fixed. How can I rank up when 1 out of 3 party drops 66% of the time and if two of us quit you penalise us for leaving. Your dropouts would have to be recorded in the server stats. No update, nothing on Twitter.

there is no cake and the disappointment with everyone I drop with is real!

Dalemaeng
5 years ago
@Zeus_au wrote:
this needs to be fixed. How can I rank up when 1 out of 3 party drops 66% of the time and if two of us quit you penalise us for leaving. Your dropouts would have to be recorded in the server stats. No update, nothing on Twitter.
there is no cake and the disappointment with everyone I drop with is real!

This is exactly what is happening to us as well. Why can't you fix the issue or even update your players that you are working on a fix.
- EA_Kent
  Community Manager
  5 years ago
  Hey all.
  
  The Game Logic error is a sort of generic message that comes up when the game wasn't able to find information that it was looking for. There's a few things we can try that might help out with this.
  
  If you have Apex Legends installed on an external hard drive try moving it to an internal drive on your PC or console to see if that helps. I've also seen cases where reinstalling the game can help with this error message as well.
  
  There are also situations where there's actually a connection issue that is preventing the requested info from coming through. Running through some connection troubleshooting could also help. I'd recommend starting with the basic connection troubleshooting steps over at the EA Help site. There are also some platform-specific steps as well that could help:
  
  - PC
  
  - Xbox One
  
  - PlayStation 4
  
  Let me know how that goes when you have the chance. Thanks!
  
  /Kent
  - idiked_noTV
    5 years ago
    @EA_Kentthank you for answer.
    I don't understand why this problem happens when I'm starting ranked game with friends.
    We tried to play ranked more than 20 times in few days. In 80% of cases one of us was disconnected.
    Public games start 100% without any problem. Played > 50 games
    When I'm playing ranked with randoms I have not problems too.
    Previous seasons was perfect with connection.
    I'm sure that it is programming code error.
    Screen with error is attached
    UPD: I'm playing on PS4