I keep getting "Unable to connect (code:tap)" error since the Tricks n' Treats Trios gamemode became available. I only get it when trying to play Trios. In Duos I haven't gotten this error yet. Sometimes it does allow me to connect for 1 or 2 games and then it goes back to being unable to connect again.I start the game, queue up for trios, it connects me to a match and I get to play 1 game like normal. Then I try to queue up again, it connects me to a match but I get a black loading screen with the apex icon in the bottom right and after a couple of seconds it shows me the code:tap error screen. And then it won't let me connect to a trios match anymore. I try duos and it works like normal. It has nothing to do with my internet connection. I tried it on 2 different accounts and it happens to both, so it has nothing to do with my account either. I tried playing via both EA App and steam, happens on both. I tried clearing the cache via the EA App, I think this sort of resets the 1 game I can play. After clearing the cache I can play 1 or 2 games of Trios again and then it's back to code:tap error.So what's going on here? How do we fix this?

@TheRedLion93are you a bot? You didn't even read what I wrote.

@TheRedLion93 Look dude, I wouldn't be posting here if I had a simple problem that could be fixed by those very basic generic solutions that you are posting here. I already looked into all of that, it's all useless / doesn't apply to my problem. The "how to use EA Help" shows a [Still need help] section with [Email us] and [Chat with us] options. When I go to the Apex Legends support page and try to look for anything that could vaguely relate to my problem, it doesn't show those [Email us] and [Chat with us] options, it only shows [EA Connection quality... Learn more about connection... Understand the quality of your connection]. Which is, again, completely useless for my situation. I would love to be able to actually chat with someone from EA/Respawn about this so we can actually work towards fixing this very specific problem (instead of being given some generic solution which doesn't apply to my problem at all, I am getting so tired of this).

I have same problem after the last update, every second game i get this error. I must change servers to play 1 more game. Its unplayable. EA where our money goes ? Bad servers, cheaters, scripts, controller players with aimbot, bad SBBM, and much more. This game was good once before!

@SoweonSoweonSo here are some solutions:1. Check for server issues: The first thing you should do when you encounter the Apex Legends Error Code Tap is to check if there are any server issues. You can check the official Apex Legends Twitter account or website to see if there are any known server problems. If there are, you will need to wait until the servers are back online before you can connect to the game.2. Restart your router and modem: If there are no server issues, the next thing you should do is to restart your router and modem. This will refresh your internet connection and may fix any issues that are causing the Error Code Tap. To do this, simply unplug your router and modem, wait for a few seconds, and then plug them back in. Wait for them to restart and try connecting to Apex Legends again.3. Check your internet connection: If restarting your router and modem doesn’t fix the problem, you should check your internet connection. Make sure that your internet is stable and fast enough to connect to the game servers. You can also try connecting to the game using a different device or network to see if the problem is with your internet connection.4. Disable your VPN: If you are using a VPN to connect to the game, it may be causing the Apex Legends Error Code Tap. Try disabling your VPN and then connecting to the game to see if the problem is resolved.If none of the above solutions work, you should contact EA support for further assistance. They may be able to provide you with a solution or guide you through a troubleshooting process to fix the problem.

@SoweonSoweonI read what you wrote and obviously I am no bot sir! lolI just thought by giving you a full fledged suggestion, that it would help you in your situation. And clearly it seems like it didn't seem to work for you.Try EA Support to see if it gets you anywhereApologies for the inconvenience! 🙂

Unable to connect (code:tap) - only happens in Trios since Tricks n' Treats

24 Replies

TheRedLion93
2 years ago
@SoweonSoweonSo here are some solutions:

1. Check for server issues: The first thing you should do when you encounter the Apex Legends Error Code Tap is to check if there are any server issues. You can check the official Apex Legends Twitter account or website to see if there are any known server problems. If there are, you will need to wait until the servers are back online before you can connect to the game.
2. Restart your router and modem: If there are no server issues, the next thing you should do is to restart your router and modem. This will refresh your internet connection and may fix any issues that are causing the Error Code Tap. To do this, simply unplug your router and modem, wait for a few seconds, and then plug them back in. Wait for them to restart and try connecting to Apex Legends again.

3. Check your internet connection: If restarting your router and modem doesn’t fix the problem, you should check your internet connection. Make sure that your internet is stable and fast enough to connect to the game servers. You can also try connecting to the game using a different device or network to see if the problem is with your internet connection.
4. Disable your VPN: If you are using a VPN to connect to the game, it may be causing the Apex Legends Error Code Tap. Try disabling your VPN and then connecting to the game to see if the problem is resolved.

If none of the above solutions work, you should contact EA support for further assistance. They may be able to provide you with a solution or guide you through a troubleshooting process to fix the problem.
SoweonSoweon
2 years ago
@TheRedLion93are you a bot? You didn't even read what I wrote.
TheRedLion93
2 years ago
@SoweonSoweonI read what you wrote and obviously I am no bot sir! lol

I just thought by giving you a full fledged suggestion, that it would help you in your situation. And clearly it seems like it didn't seem to work for you.
Try EA Support to see if it gets you anywhere

Apologies for the inconvenience! 🙂
SoweonSoweon
2 years ago
Still having this problem, really annoying. EA Support doesn't get me anywhere.
TheRedLion93
2 years ago
Try checking the EA Server Status (depending what system you use to play Apex Legends) and see if any of those solutions work for you and to see if the servers are up and running
Side Bar: I checked the Apex Servers and everything seems to be working.
And just in case you don't know how to reach EA Support there is a guide on How to use EA Help
SoweonSoweon
2 years ago
@TheRedLion93 Look dude, I wouldn't be posting here if I had a simple problem that could be fixed by those very basic generic solutions that you are posting here. I already looked into all of that, it's all useless / doesn't apply to my problem. The "how to use EA Help" shows a [Still need help] section with [Email us] and [Chat with us] options. When I go to the Apex Legends support page and try to look for anything that could vaguely relate to my problem, it doesn't show those [Email us] and [Chat with us] options, it only shows [EA Connection quality... Learn more about connection... Understand the quality of your connection]. Which is, again, completely useless for my situation. I would love to be able to actually chat with someone from EA/Respawn about this so we can actually work towards fixing this very specific problem (instead of being given some generic solution which doesn't apply to my problem at all, I am getting so tired of this).
TheRedLion93
2 years ago
@SoweonSoweon I understand your frustration and do apologize that the guide I have provided for you hasn't satisfied your needs into finding a solution. No matter how simple or difficult your situation is, there's always a solution.

Hopefully a Hero, Champion and/or EA Community Admin can give you a better solution.

Apologies for the inconvenience
Mr_Sympatisch47
2 years ago
@SoweonSoweon I have the same problem, it's not your fault or that of your internet if you say that it only happens in trios and that since the new event has been there it's probably gone again for the new season. Nope, but you can't change it
KR1MAR
2 years ago
I have same problem after the last update, every second game i get this error. I must change servers to play 1 more game. Its unplayable. EA where our money goes ? Bad servers, cheaters, scripts, controller players with aimbot, bad SBBM, and much more. This game was good once before!
vsamour
2 years ago
@KR1MARSame, every game! Sometimes its streak like 5/5