Forum Discussion

SoweonSoweon's avatar
SoweonSoweon
2 years ago

Unable to connect (code:tap) - only happens in Trios since Tricks n' Treats

I keep getting "Unable to connect (code:tap)" error since the Tricks n' Treats Trios gamemode became available. I only get it when trying to play Trios. In Duos I haven't gotten this error yet. Somet...
TheRedLion93's avatar
TheRedLion93
2 years ago

@SoweonSoweonI read what you wrote and obviously I am no bot sir! lol


I just thought by giving you a full fledged suggestion, that it would help you in your situation. And clearly it seems like it didn't seem to work for you.

Try EA Support to see if it gets you anywhere

Apologies for the inconvenience! 🙂

SoweonSoweon's avatar
SoweonSoweon
2 years ago
Still having this problem, really annoying. EA Support doesn't get me anywhere.
  • TheRedLion93's avatar
    TheRedLion93
    2 years ago

    Try checking the EA Server Status (depending what system you use to play Apex Legends) and see if any of those solutions work for you and to see if the servers are up and running 

    Side Bar: I checked the Apex Servers and everything seems to be working. 

    And just in case you don't know how to reach EA Support there is a guide on How to use EA Help

    • SoweonSoweon's avatar
      SoweonSoweon
      2 years ago
      @TheRedLion93 Look dude, I wouldn't be posting here if I had a simple problem that could be fixed by those very basic generic solutions that you are posting here. I already looked into all of that, it's all useless / doesn't apply to my problem. The "how to use EA Help" shows a [Still need help] section with [Email us] and [Chat with us] options. When I go to the Apex Legends support page and try to look for anything that could vaguely relate to my problem, it doesn't show those [Email us] and [Chat with us] options, it only shows [EA Connection quality... Learn more about connection... Understand the quality of your connection]. Which is, again, completely useless for my situation. I would love to be able to actually chat with someone from EA/Respawn about this so we can actually work towards fixing this very specific problem (instead of being given some generic solution which doesn't apply to my problem at all, I am getting so tired of this).
      • TheRedLion93's avatar
        TheRedLion93
        2 years ago
        @SoweonSoweon I understand your frustration and do apologize that the guide I have provided for you hasn't satisfied your needs into finding a solution. No matter how simple or difficult your situation is, there's always a solution.

        Hopefully a Hero, Champion and/or EA Community Admin can give you a better solution.

        Apologies for the inconvenience

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