Forum Discussion

1 year ago

Unable to connect to EA Servers (Apex)

I'm unable to connect to EA server for Apex Legend almost 3 months by now, nothing I do help, etc: Clear Cache, Flush DNS, Reinstall, Change IPv4, VPN, ... Apex Error

EA_cuervo

Community Manager

1 year ago

Hi there,

I'm sorry to hear you've been unable to connect to Apex Legends for a while now. Since you've tried many connection troubleshooting steps without success, have you tried a different connection, such as a mobile hotspot, just to test and see if the game connects? Also, you could try a different account to identify whether the issue is account-related or not.

Let us know how you get on,

Zioryu
1 year ago
Different connection don't work, same with different account, I can use my account on different PC, but not my PC, I also try turning off firewall. I log in through Steam
- EA_cuervo
  Community Manager
  1 year ago
  Since a different connection doesn't work but you can play on a different device, there might be something on your PC blocking the connection.
  
  In this case, I suggest a Clean Boot, as that should disable any background programs that might conflict with the game: How to clean or safe boot your computer.
  
  I see you mentioned turning off your firewall; you could also temporarily disable your antivirus to test if the game connects.
  - Zioryu
    1 year ago
    This method don't work either