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Stepsus_imstuck

2 years ago

Unable to connect to matches nor able to accept invitations or join friends

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Unable to connect to matches Which client functionality are you experiencing this bug wi...

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Community Manager

2 years ago

@Stepsus_imstuck

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

Stepsus_imstuck

2 years ago

Hello Barry,

My Apex Legend's account apparently work fine on my trusted friend's PC! He was able queue into matches and play without any errors.

Does it not mean that my account isn't banned or suspended? I mean I checked my ban history and it's clean.

Best regards

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