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Temp-Gus's avatar
Temp-Gus
Seasoned Newcomer
6 months ago

Unable To Join Any Matches, "1 Player Queue"

My account was hacked in 2024, in which a ban was then placed on the account. Ever since this happened I spoke to multiple members from the EA Help team. After my second time reaching out to the TOS ...
EA_Mari's avatar
EA_Mari
Icon for Community Manager rankCommunity Manager
6 months ago

Hey Temp-Gus, 

May I ask if you're on PC or PlayStation? 

masiwei63's avatar
masiwei63
Seasoned Newcomer
6 months ago

Hello，I'm a gamer who has been playing for more than 300 hours，Today I logged into the game，I found that my game level was initialized，But my skin decoration is still there，Can you help me recover my game level data?

  • EA_Mari's avatar
    EA_Mari
    Icon for Community Manager rankCommunity Manager
    6 months ago

    masiwei63, this is not the appropriate thread/subject for what you're experiencing. Please either use the search bar in the Apex forums or create a new thread detailing whats happening so you can get help from the community. 

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