Forum Discussion

4 years ago

Unable to log in - Code pin error

Cant connect, giving me code pin error unable to connect. Loading for solid 5 mins with black screen and red logo at bottom right. After 5 mins error appears with code pin unable to connect. After cl...

EA_Mako

Community Manager

4 years ago

Thanks for all the reports, everyone.

Just to clarify, if you leave the game on this loading screen rather than quitting or ending the task, is everyone eventually seeing this code: pin error?

That should go away after receiving it the first time, but we are seeing it take a few tries for some. Are you able to leave the loading screen up until the error appears to give that a try?

zelloxan

4 years ago

@EA_MakoThe error keeps popping up, it makes you stay in a black loading screen for quite some time. I did try leaving the game and going back into the game but the error keeps popping up. As for me, the second time i get back into the game, it lets me in. However, in the middle of a game, it kicks me out with the same connection issue [ code : pin ]
When I change game mode, it lags tremendously too which eventually crashes the game. I'm not sure if the changing game mode lag is just me since I didn't see anyone stating the issue.