Forum Discussion

Seasoned Newcomer

1 day ago

Unable to Purchase Apex Coins Using Steam Wallet

I have funds in my Steam Wallet, but I can't purchase Apex Coins. When I try to buy them, nothing happens—the Apex Coins aren't added and my Steam Wallet balance isn't deducted. What could be the problem?

Can't buy coins, every time I click it a screen pops up and I click authorize then the pop up just disappears and nothing happens.

2 Replies

EA_QueenBee
Community Manager
1 day ago
Hey PaVeyN0r123,

If you're having issues with the Steam store, have you already tried reaching out to their support? We can only really look into issues with purchases through the EA app, but they should be able to take a look and see what the issue is from their end.
PaVeyN0r123
Seasoned Newcomer
1 day ago
Thanks for the information. I’ll try that first.