Unable to use the "Link Steam Account" option in Apex Legends
Hello, everyone,
I hope you are having a great day. I recently ran into an issue and I was wondering whether anyone else experienced the same thing too and if you have, what measures did you take to fix it. Yesterday, I found out that the game will be available on Steam early November and I wanted to link my Steam account through the Options menu as the title suggests. I had an old Steam account that I no longer used (that was previously linked to Apex) that I had to unlink first which went without a problem. That being said, If I click on the "Link Steam account" button again (so that I can be transferred to the appropriate page), it just opens a blank page (redirected to accounts.respawn.com). Things I have attempted so far in order to fix the problem:
- Restarted the game and attempted to link the account a second time.
- Ran Origin as administrator and made sure that it is updated to the latest version (seems to be Version 10.5.85.44831 - 765727 at the time of writing).
- Ran Steam as administrator and made sure that it is updated to the latest version (Oct-23-2020 build)
- Restarted the computer and router
- Turned off firewall and antivirus temporarily
- Cleared the cache, cookies and browsing history on all browsers
- Made Internet Explorer, Edge and Chrome the default browsers, restarted the game after each change and clicked on the Link Steam Account option again, however, I am still transferred to a blank page on all three of them.
- I do not have any VPN software installed on my system, so it is not possible that such software could interfere with the linking process.
Unfortunately, nothing worked, despite multiple attempts. I ran out of ideas, so any suggestions are welcome.
Hello, again,
After some thorough research it turns out that the Steam linking has been disabled on purpose until the release date - https://answers.ea.com/t5/Bug-Reports/trying-to-link-steam-leads-you-to-a-blank-page/td-p/9634181
If I run into an issue again, I can re-open this case or a new ticket depending on the problem, though for future reference it would have been nice if we received a notification in-game rather that spending time looking up the board.
