Forum Discussion

emreyvsn's avatar
9 months ago
Solved

Unknown EA account removal to PlayStation Network account

Hello everyone,

My PlayStation Network account is linked to an unknown EA account.
When I try to link my own EA account, I can’t do so because of this existing connection.

I need help removing this unknown and linked account. How can I do that?

Thank you!

Linked Accounts Found
Your accounts cannot be linked because your PlayStation™Network account emreyvsn is already linked to your EA Account for 34*****@disabled.ea.com. An EA Account can only be linked to one PlayStation™Network account.

Visit EA Help for detailed information.

  • Unfortunately this type of account-related issue cannot be handled on the forums. You would have to contact EA Support about the unknown EA account that's linked to your PlayStation.

    As someone who had connected every platform account to my EA Account, I know for certain that when you go to link a PlayStation account to your EA Account, it would require you to log into your PlayStation account. This to me suggests that your account was possibly hacked, which you would have to contact EA Support about hacked accounts, (information about hacked accounts and where to open a case with EA Support can be found here).

1 Reply

  • Unfortunately this type of account-related issue cannot be handled on the forums. You would have to contact EA Support about the unknown EA account that's linked to your PlayStation.

    As someone who had connected every platform account to my EA Account, I know for certain that when you go to link a PlayStation account to your EA Account, it would require you to log into your PlayStation account. This to me suggests that your account was possibly hacked, which you would have to contact EA Support about hacked accounts, (information about hacked accounts and where to open a case with EA Support can be found here).