Forum Discussion

chtfjgyj's avatar
chtfjgyj
Seasoned Newcomer
7 days ago
Solved

Unlike a banned account.

One of my account got randomly banned, can I unlink it from my steam account and link a new one without losing my hours of play counter ? 
pc
  • EA_Pythia's avatar
    EA_Pythia
    7 days ago

    Hello chtfjgyj​,

    if your EA account got banned, it's not possible to unlink the account, as the relinking and then starting to play with it again would defeat the purpose of a ban.

    If you want to appeal a ban, please contact Support.

EA_Pythia's avatar
EA_Pythia
Icon for Community Manager rankCommunity Manager
7 days ago

Hello chtfjgyj​,

if your EA account got banned, it's not possible to unlink the account, as the relinking and then starting to play with it again would defeat the purpose of a ban.

If you want to appeal a ban, please contact Support.

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