Forum Discussion

3 years ago

unlimited blue screen on launch apex (steam)

After i update apex, it keep make blue screen happen. I have many ways to fix it, update the graphics card driver, reinstalled the game and the easy anti cheat, use the origin apex, use the steam to fix it, use system administrator privileges to open it, all of this dose not work. Can someone help, plz

1 Reply

EA_Barry
Community Manager
3 years ago
@Heroic_barry

Bluescreen issues are outside of the scope of support we provide here as they generally indicate an issue outside of our games.

Some general troubleshooting steps:

Make sure all available Windows Updates and hardware driver updates are installed

Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833

Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135

Thanks.