So my psn is associated to an ea account I’ve never heard of. I don’t know if I got hacked or what but I want to unlink psn from that account and link my actual EA account. Please help since psn won’...
i see, I've tried that though, i did open it on opera GX but since it doesn't work here i tried in chrome, then in incognito, then in my mobile phone in both chrome and the preinstalled navigator yet it either doesn't show the button at all or shows it and it doesn't work at all or sends to the start a chat screen
Never seen that how many people are ahead of me screen
For me, I also saw this in the bottom right corner:
https://help.ea.com > Case Waiting Timer
When I clicked on the "6 minutes", this window had popped up:
https://help.ea.com > Case Waiting Screen 2
Update: As I was typing this reply, I did manage to reach the EA Support Team:
https://help.ea.com > Active Live Chat
EA Support wrote:
We recommend double-checking the following steps:
1. Trying different browsers (you mentioned they’ve already tried Chrome and Edge).
2. Ensuring any browser extensions are temporarily disabled.
3. Testing on a different network, if possible, to rule out any restrictions.
4. Making sure they’re using the latest browser version.
If the issue persists, feel free to let us know—we’re happy to help anytime and find a solution! We’re committed to ensuring every player has a smooth experience.
Furthermore, if you are still stuck on this screen:
https://help.ea.com > Create A Case Screen 1
Add a subject to this box, (such as "help with my account"), and then click the "send" button.
https://help.ea.com > Create A Case Screen 2 - (Add A Subject Line)
After that, you would just need to wait until the chat box pops up in the bottom right of the screen.
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