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ANONYMOUSMEW's avatar
7 years ago

untrusted system file aticfx64.dll

So I just decided to download Apex Legends today to see how it was but after I downloaded and pressed play easy anti cheat loaded up then it disappeared and then at the bottom right there was a error message saying untrusted system file aticfx64.dll Please Help!!!!

6 Replies

  • Hey there

    Can you try to delete the "Certificates" map at this file location (C:\Program Files (x86)\Origin Games\Apex\EasyAntiCheat) <- for me was it there

    This should solve the problem.

    Let me know if this worked.

  • zenonray's avatar
    zenonray
    7 years ago
    I tried this but then it says that some files missing or something like that. I don't remember the error code. It did open the game, but it showed the error in the loading screen.
  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago

    Hey @zenonray  try doing a repair in Origin for Apex and then start the game up and see if that works. Should download the missing file. 

    /Atic 

  • If above advice doesnt work:
    1. Update windows fully
    2. Run msdos as administrator and enter sfc /scannow
    3. DDU your current driver (remove it) with ddu uinstall
    4. Install the latest amd driver
  • Hi, I also have this problem. And when I delete the file it causes that other problem. I have tried repairing it in Origin, but then it just triggers the previous error. Please help me if you have a solution.

  • HI all,

    I am having the same error message when I open APEX Legend. I tried all the troubleshooting mentioned  up without success. Now when I try to open APEx it say that it cannot synchronised with my account in the cloud

    Any suggestion ?

    Many thanks