hey guys I currently need help with an issue I've been dealing with for quite some time now I think it's already two.. three months I think, so the problem is my apex isn't working a pop-up shows up on screen after loading apex and the picture is provided below I've done so many things from trying to open easy anti-cheat software but it doesn't work the thing just pops-up in milliseconds and it closes nothing happens I've done command codes based off of video guides on YouTube and other things I hope someone could help me out with this because I still miss playing apex but if this goes on... I will have no choice but just to give up and won't play this game anymore... I'm hoping someone or anyone could help me out. Thank you.
1) I wouldn't trust everything you find on YouTube.
Sometimes a "tutorial" or a "guide" is a scam or is misleading to waste your time. That being said, don't do anything with the EAC code-wise, as you shouldn't edit or modify the EAC in any way.
If the "code" was used in the launcher's "advanced launch options", it won't do anything for a system file that's untrusted.
2) When I looked up what causes "untrusted system files", two things came up as the common cause:
- The system may have a virus, so you should run a full virus scan.
- The system files may be corrupted, so you should repair them.
- Type, "DISM /Online /Cleanup-image /Restorehealth" (without the quotes), and wait for it to finish.
Note: DISM stands for "Deployment Image Servicing and Management tool". It often repairs Microsoft related files, such as issues with Window apps. Some problems with the next file checker can only be fixed after running this one first.
- Now type, "sfc /scannow" (without the quotes), and wait for it to finish.
Note: sfc stands for "System File Checker". This one will repair system files, (such as important Windows drivers).
- Lastly, restart your PC.
On Linux, check with the OS' support page on how to repair the system's files.
3) I've also found older threads from other players who've had the issue back in 2020 with Star Wars.
- One solution, (posted by kaseijin64), was to go to the Start Menu -> Settings -> Windows -> Update and Security, and check the updates. You can find their reply here: [kaseijin64's Reply].
- Another solution, (posted by EA_Kent), was to try repairing or reinstalling the EAC. They also provided a troubleshooting guide with the EAC, which can be found here. You can find their reply here: [EA_Kent's Reply].
4) The only other thing you could try is to reset the system back to its default settings, (this means to factory reset your PC), or to try contacting Microsoft Support about the system file in question. However, I hope that either the repairing of the system's files or the updating of the system does resolve the issue for you.
hey man, thanks for your response and your time regarding my concern yeah so far I did most of the things that you mentioned except for 2... 1 is fixing my easy-anti cheat but for some reason it doesn't want to open, nothing happens when I double click it... And 2, is to factory reset my PC so I guess I just have to backup all my files and let's see what's gonna happen after... thanks again for your time.
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