Virgin Media packet loss, uk area 15
In the last few days I have been experiencing lots of lag / rubber banding in Apex Legends on PC. In game the packet loss to every european ea server is 2% (often more):
Pinging the Apex Legends London server gives me this:
Ping statistics for 217.147.89.101:
Packets: Sent = 200, Received = 198, Lost = 2 (1% loss),
Approximate round trip times in milli-seconds:
Minimum = 17ms, Maximum = 30ms, Average = 19msand tracert gives me this:
tracert 217.147.89.101 Tracing route to 217.147.89.101 over a maximum of 30 hops 1 1 ms 1 ms 1 ms 192.168.0.1 2 * * * Request timed out. 3 11 ms 15 ms 14 ms hari-core-2a-xe-305-0.network.virginmedia.net [62.252.114.145] 4 * * * Request timed out. 5 * * * Request timed out. 6 * * * Request timed out. 7 21 ms 23 ms 16 ms tcma-ic-2-ae9-0.network.virginmedia.net [62.253.174.178] 8 18 ms 18 ms 17 ms be8.asr01.dc6.as20860.net [195.66.244.2] 9 20 ms 21 ms 20 ms be2.asr01.dc7.as20860.net [130.180.202.2] 10 24 ms 21 ms 28 ms be16.asr01.ld5.as20860.net [130.180.202.0] 11 23 ms 19 ms 20 ms be100.asr01.thn.as20860.net [62.128.218.1] 12 18 ms 19 ms 19 ms be10.asr01.dc5.as20860.net [130.180.202.45] 13 20 ms 18 ms 20 ms 1717.g1.1ug.dc5.as20860.net [87.117.210.26] 14 19 ms 19 ms 18 ms 217.147.89.101
I'm no expert but something is clearly not right.
My speeds are fine:
- I am connected to the router with a Cat 7 ethernet cable
- Specifically this one: UGREEN-Ethernet-Cable
- I have tried rebooting my router
- I have tried the following commands on my main PC:
netsh winsock reset netsh int ip reset ipconfig /release ipconfig /renew ipconfig /flushdns
- I have disconnected all other devices from the network
- I have made sure the cable connections are tight
- I have run full virus scans on all PCs connected to my network
- I have removed any other software that was using network bandwith whilst playing
- I have reinstalled apex legends
Is this something anyone else is experiencing on Virgin Media?
Is this something that the Apex team are aware of?
