Forum Discussion

andiirawr's avatar
andiirawr
6 years ago
Solved

Voice Chat in game still not working (Xbox)

Hi, When in game, the microphone icon next to my name appears as if I am in a party (or permanently on, pictured below) when I am not. I cannot hear team mates and they cannot hear me. If...
  • andiirawr's avatar
    andiirawr
    6 years ago

    I fixed it:

    You have to clear your MAC address for anyone else encountering this issue.

    Settings>  Network> Network settings > Advanced > Clear MAC address.
    Restart your Xbox when prompted.

Impendy's avatar
Impendy
5 years ago

Hi,

I just wanted to point out that this is happening to me, using a steel series arctic headset on Xbox One. This started right after downloading the season 6 patch. I have cleared alternate Mac addresses, checked my nat settings, tried different controllers to plug the headset into. Tried everything I can think of. The headset works in other games and in Xbox party. The in game chat for apex is the only thing that doesn’t work

IIIIJETHROIIII's avatar
IIIIJETHROIIII
5 years ago
@Impendy What do you mean by « checked my mat settings »? Thank you.
  • Impendy's avatar
    Impendy
    5 years ago
    @IIIIJETHROIIII It is possible for a strict nat to cause chat interruptions when playing on Xbox. I made sure this wasn’t my issue before posting. The issue is clearly on the apex side of things.
    • mittenhands79's avatar
      mittenhands79
      5 years ago

      Yes this is on Apex side it seems. Hopefully they are looking into this. 

      • Tuur2903's avatar
        Tuur2903
        5 years ago
        @mittenhands79 had this problem for several days, then did a hard reboot of my Xbox series X and it was instantly fixed. Just press the power button for 5 seconds.

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