Forum Discussion

donepicface's avatar
donepicface
4 years ago

voice chat issues

Voice chat not working at all on PS4. The game doesn't even acknowledge that I have a microphone in the first place. Not only that but I can't hear anyone who speaks in game chat but I can still hear game sounds through my headset so I know it's not a problem with me. I've also noticed that some people also playing ps4 do have game chat working because the little microphone symbol moves but no matter what I still can't hear them. I've done everything from adjusting all my settings to deleting and reinstalling the game, nothing has worked

7 Replies

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    4 years ago

    What audio set up do you have? @donepicface

    Could you try to power cycle the console and see if that helps. 

     

    Power cycle the PlayStation console

    1. Completely turn off the PlayStation by holding the power button.
    2. Wait for the power light to stop flashing, remove the power cable and leave the system for 20 minutes.
    3. Reconnect and attempt to launch Safe Mode.

    /Atic 

  • donepicface's avatar
    donepicface
    4 years ago

    Power cycling has not worked I tried it earlier today and I do not know what you mean by audio set up. I have the typical audio set up with wired headphones plugged into my controller. @EA_Atic 

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    4 years ago
    More if you are using speakers, or headphones and what brand if you done any audio settings changes etc @donepicface

    /Atic
  • bnovax's avatar
    bnovax
    4 years ago
    @EA_Atic same issue on Xbox. I’ve reinstalled the game, cleared Mac, power cycled, changed audio inputs(atmos, dts, windows) none of that works. I’m using HyperX Cloud 2 Wired. Sometimes my mic shows up, sometimes it doesn’t even register. Clearly it’s not an issue with just one person as there’s multiple forums with this same issue. I still haven’t seen apex or respawn even acknowledge this issue on their twitter.
  • MrOpp0rtunity's avatar
    MrOpp0rtunity
    4 years ago

    @EA_Atic Same here, Series S with Razer Kraken, party chat works 100%, but in game with randoms, I can hear them, but they cant hear me. The mic is not even registering, tried all the fixes on the net, nothing works.

  • Blockflote's avatar
    Blockflote
    4 years ago

    I'm having this same issue right now, haven't changed anything, it just randomly stopped working today. I see the mic symbols in game but can't hear anyone, and the game isn't registering my mic.

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 3 hours ago
39,109 Posts

Recent Discussions