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MaKon199's avatar
MaKon199
Newcomer
1 day ago
Solved

Where's my money and battle pass?

I ordered 1500 Apex Coins and Ultra+ Batte Pass, I paid for it, but there's no Apex Coins, there's no Battle Pass. So, where's it??

 

  • Hey MaKon199​,

    Just based on your screenshot it looks like it's already been more than 24 hours since that purchase was made. If that's showing the purchase completed successfully, please get in touch with the support team directly so they can help verify the purchase and make sure it shows up for you properly.

    We're not able to make any adjustments on the forums, but the steps linked below will get you started with that process.

    How to get help with missing packs, coins, or content in Apex Legends?  

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey MaKon199​,

    Just based on your screenshot it looks like it's already been more than 24 hours since that purchase was made. If that's showing the purchase completed successfully, please get in touch with the support team directly so they can help verify the purchase and make sure it shows up for you properly.

    We're not able to make any adjustments on the forums, but the steps linked below will get you started with that process.

    How to get help with missing packs, coins, or content in Apex Legends?  

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